Year: 2021 | Month: September | Volume 10 | Issue 3
The Digital Divide and Demand for Internet Services by
Middle-aged Adults in Mankweng Township in Limpopo
Province South Africa
Carol Lesame
Letta Leopeng
DOI:10.46852/2249-6637.03.2021.1
Abstract:
This study assessed the demand for internet services by middle-aged adults in Mankweng township in Limpopo Province of South Africa. The study was conducted in two parts of the township (Units B & F). The aim of the study was to assess the demand for internet services by middle-aged adults and to establish the underlying challenges faced by these adults related to accessing the internet during the Covid-19 pandemic era. The research was conducted by assessing the level of internet access, and evaluating socio-economic aspects influencing the use of the internet by the sampled people. Qualitative research was used to conduct the study and interviews were the data collection method. Thematic analysis (Braun & Clarke, 2006) was executed to analyse data. The findings revealed that most middle-aged adults are aware of internet services but experienced digital divide challenges of internet access and use. Internet access and usage are still low in Mankweng. This study offers recommendations for improving the awareness, adoption and use of internet services by these adults to enable them to work from home (WFH), access e-health and e-learning services.
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